Shipping policy
Shipping Policy
Thank you for shopping with Vistellaty.
We are committed to providing reliable shipping services and keeping customers informed throughout the delivery process.
Order Processing Time
Orders are processed after payment confirmation.
Processing time usually takes:
1–5 business days
before shipment.
Shipping Time
Estimated delivery timeframe:
20–30 business days
Delivery times may vary depending on:
-
Destination country
-
Customs clearance procedures
-
Local delivery services
-
Weather conditions
-
Unexpected shipping delays
Tracking Information
Once your order has shipped, tracking information will be provided when available.
Customers can use the tracking details to monitor shipment progress.
Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect address is provided, please contact us as soon as possible.
Once an order has been shipped, changes may not be possible.
Customs Duties and Taxes
Customers are responsible for any customs fees, import duties, or local taxes required by their country.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer service team. We will assist you in checking the shipment status.
Contact Us
Shipping questions can be sent to:
Email:
lynachziger8995@outlook.com
Website:
https://vistellaty.shop